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                • All jobs
                • Application Tester
                • Content Specialist
                • Staff Product Manager
                • Staff Technical Project Manager
                • Senior Software Engineer
                • QA Engineer
                • Customer Service Rep
                • Chat Operator(Night shift)

                Jobs

                • Application Tester
                  Responsibilities
                  1. Testing online insurance application forms in English from a customer’s perspective
                  2. Filing defects found during testing and working with related persons to solve them

                  Qualification
                  1. Bachelor or above
                  2. CET6 or equivalent is required
                  3.Strong ability of written English
                  4.Experience with MS office software
                  5.Detail-oriented, team player

                • Content Specialist
                  responsibilities
                  1.Work with US Sales director to add new carriers and products onto the live website
                  2. Work with the team-mates in the States to maintain existing carrier products by communicating and assigning the ever changing content requirements to internal cross-functional departments
                  3. Take initiative in work flow control, help Application Specialist, Developer and QA to better understand carriers’ requirements and address their questions in a timely manner

                  Qualification
                  1.BA/BS degree or above
                  2. Outstanding English reading and writing skills, TEM-8 or equivalent
                  3.Perfect timing, carefulness, nice coordination and strong communication skills
                  4.Insurance experience preferred
                  5.More than 2 years’ working experience


                • Staff Product Manager

                  Location: Xiamen

                   

                  Company Description:

                  eHealth China (Xiamen) Technology Co., Ltd. (eHealth China) was established in Xiamen, China in 2003, as a wholly owned foreign enterprise operating in China. eHealth China is a wholly owned subsidiary of eHealth Inc.

                   

                  eHealth, Inc. headquarters in Silicon Valley in the United States. As the country’s largest online health insurance platform, eHealth, Inc. is an internet and technology company that makes it easier for everyone to find affordable, quality health insurance, every day.

                   

                  Through eHealthInsurance.com, eHealth has helped over 5 million Americans find the quality health insurance products that best meet their personal needs and budget. eHealth gives customers all the tools they need to make shopping for plans simpler, more pleasant, and more productive.

                   

                  The Team

                  You won’t be alone on the Product team. We have decades of experience on the team in both Xiamen and US offices. You have lots of opportunities to work with world-class product managers in Silicon Valley, who joined us from a range of leading companies such as Amazon, Apple, Disney, IAC, Hallmark, Macy’s, Walgreens, Jawbone, and more.

                   

                  We provide a highly customer-centric, team-oriented environment in our offices with a culture that:

                  · demands authentic empathy for our customers

                  · is excited by the business mission of the company

                  · runs on collaboration with other disciplines

                  · requires you to come up with ideas on your own

                  · has strong and opinionated leadership pushing the department to evolve

                  · supports PMs in having long and passionate careers

                  · recognizes the need to have a balanced life that includes family, friends, health and wellness

                  · demands authenticity

                  · seeks to humanize technology in a most challenging product category

                   

                  Position Summary

                  We are looking for an experienced Product Manager. The successful candidate will be responsible for building platform products that work for multiple business units’ customer facing products and external partners.

                   

                  What you’ll be doing

                  · Work collaboratively with other product managers, architect designers and developers to make scalable platform service that work for multiple business units’ consumer facing products and even for external partners

                  · Develop, prioritize, and manage product roadmap/backlogs and stakeholder requests

                  · Pitch product ideas to cross-functional groups

                  · Write product specs and user stories

                  · “Own” your work and be a leader at the company

                  · Track and measure the success of your products

                   

                  Basic Qualifications:

                  · 8+ years product management experience

                  · Ability to lead projects and work in a cross functional team environment

                  · Proven track record of taking ownership and driving results on projects

                  · Strong strategic thinking and prioritization skills

                  · Details oriented, willing to get down to every level of details

                  · Excellent oral and written communication skills in English

                  · Customer centric thinking

                   

                  Preferred Qualifications

                  · Has engineering background

                  · Has project management skills

                  · Experience delivering complex products via Agile / Scrum development processes

                • Staff Technical Project Manager
                  Job Description
                  1. Responsible for the overall planning, execution, and completion of eHealth Technical projects in an agile environment, ensuring company initiatives and commitments are met
                  2. Manage scope, timeline, and resources for each project and be able to hold others accountable
                  3. Regular reports for external partners and for internal communications;
                  4. Facilitating the scrum ceremonies (Daily Scrum, Planning, Review meeting, Retrospective meetings, etc);
                  5. Managing the product and the Sprint backlog together with product owner and engineer owners;
                  6. Build strong relationships and work collaboratively with cross functional teams from business and technology
                  7. Identify key issues, risks, and mitigation plans and be able to resolve issues and/or implement mitigation;
                  8. Support on defines and maintains standards for program/project management within the organization;
                  9. Support TPM as a group on leading the agile transformation in the organization;
                  10. Coaching on Agile principles

                  Essential skills
                  1. Experience on agile project management/Scrum master;
                  2. Technical experience in dev/QA of Java application (e.g. Spring MVC, Struts, JSP, Tomcat , Web Services, Ruby, etc.), understand the architecture/framework of the application;
                  3. Excellent in verbal and written communication skills in English;
                  4. Strong organizational and problem-solving skills;
                  5. Proactive, self-motivated professional who takes pride in his/her work;
                  6. Bachelor or above degree in Computer Science, Information Systems, or similar or demonstrated professional experience;
                  7. 5+ Years’ experience on Internet/Software Industry, 3+ years’ experience on project management.

                  Other skills preferred
                  1. Certificated Scrum Master/Certificated Scrum Product Owner;
                  2. PMP (Project Management Professional) certificated by PMI;
                  3. Knowledge on PCI compliance/CentOS benchmark/Mars-E etc.;
                  4. Experience in the e-commence Industry 
                • Senior Software Engineer
                  Responsibilities
                  1. Take charge of the development of a whole module.
                  2. Learn the applications of other lines independently and warm up quickly to play as major contributor.
                  3. Discuss with PM/Architect/Other engineers directly to sort out some requirement/technical design questions.
                  4. Trouble shoots QA/CM/PROD issues which are hard to reproduce.
                   
                  Qualification
                  1. 2+ years’ experience of web development. (Reference).
                  2. Play as key engineer in 2+ delivered projects which last more than half year.
                  3. Skilled in Java, javascript, node.js and popular frameworks like struts 2, spring, backbone.js/angular.js.
                  4. Skilled in relational database like oracle/mysql and nosql is plus.
                  5. Solid attitude regarding development quality.  
                  6. Good English reading/writing skill.
                  7. Basic English speaking/listening skill.
                • QA Engineer
                  Responsibilities
                  1. 参与美国硅谷互联网软件产品测试的全流程, 负责中型到大型网站底层基〗础架构系统级别测试,包括软硬件架构的更新,新架构的引⌒ 入等。对完整软件生命周期关键点进行质㊣ 量把关。  
                  2. 针对关键质量风险点进行技术分析和讨论,牵头开展相关测试, 包括制定〗测试计划及用例,协调测试资源♂,构建测试环境,执行集成测试,回归测试, 发布支持▂测试,探索性测试等。
                  3.熟练使用公司自动化测试平台、性能『测试平台、安全测试平台、持续♀集成平台,可配合进行性能,安全和自▅动化测试。  需要时可能参与产品线特色化的测试策略制定∞和测试执行, 以及现有平台的增强,编写新自动化测◣试套件及工具等。
                  4.保证被测系●统的质量,并通过╳测试流程和方法创新,努力提升研发的质量和效率。
                   
                  Qualification
                  1.理工科、计算机或其他相关专业本科及以上学历
                  2. 1-3年及以上测试或开发经验,有互联网电子商务技术性测试或开发经验者优先。
                  3.熟悉测试理▽论与测试方法,对互联网质量保证领域有强烈的╲兴趣和热情,能ㄨ主动进行技术钻研。
                  4. 具备一定的编程能力,较熟悉Java/C/C++或各类脚本语言№中一种。 有Java, Shell或Python/Ruby/Go, Javascript, Selenium WebDriver等使用经验者优先。
                  5. 了解Linux或Unix ,数据库原理和操作及Web基础架构知识如 J2EE, Tomcat, Apache, HTTP/SSL协议, Cookie/Session 者优先。 
                  6. 流利的英文读写能力,良好的听说能力,CET-4及以上或同等能力。
                • Customer Service Rep
                  Customer Service Rep
                   
                  Responsibilities
                  1.Support corporate call center operation
                  2.Maintain and update customers‘ database
                  3.Correspond with customers via email
                  4.Correspond with insurance carriers via email
                  5.Note: all documents, emails are in English
                   
                  Qualification
                  1.BA (TEM 8 or equivalent)
                  2.Good logic thinking and communication skills
                  3.Ability to comprehend and process letters/reports accurately (in English)
                  4.Ability to prioritize tasks and exercise good time management to meet individual and team goals;
                  5.Skilled in software such as Microsoft Word; Outlook; Excel;
                  6.Willingness to work overtime during holidays (including Spring Festival and National Holidays) 
                  7.Team player; detail-oriented; well-organized; patient; responsible and receptive to changes;
                • Chat Operator(Night shift)
                  Position Summary
                  This position will assist customers with claims and/or billing issues; inform applicants/customers of underwriting process times, and policy benefits, and acts as the primary point of contact between applicants/customers and health insurance carriers. This person will be responsible for maintaining the highest level of customer service with eHealthInsurance customers.

                  Responsibilities
                  1.Assist inbound customer chat including but not limited to helping customers navigate the web site, understand and explain the application process.
                  2.Identifying potential issues that adversely affect our customers and reporting them immediately. 

                  Qualification 
                  1.Excellent communication and customer relationship skills
                  2.Must be a motivated self-starter and able to work independently
                  3.Demonstrated analytical and problem solving skills
                  4.Knowledge of Windows, Microsoft Office (Word, Excel, and PowerPoint), excellent keyboard skills
                  5.A major in English (TEM 8)
                  6.Excellent verbal and written English communication skills
                  7.Adheres to production/performance standards
                  8.Team player, focused on results
                  9.Must be available for night shift which could include but not limited to Saturday’s, Sunday’s, holiday’ evenings and night shifts
                • Application Tester
                  Responsibilities
                  1. Testing online insurance application forms in English from a customer’s perspective
                  2. Filing defects found during testing and working with related persons to solve them

                  Qualification
                  1. Bachelor or above
                  2. CET6 or equivalent is required
                  3.Strong ability of written English
                  4.Experience with MS office software
                  5.Detail-oriented, team player

                • Content Specialist
                  responsibilities
                  1.Work with US Sales director to add new carriers and products onto the live website
                  2. Work with the team-mates in the States to maintain existing carrier products by communicating and assigning the ever changing content requirements to internal cross-functional departments
                  3. Take initiative in work flow control, help Application Specialist, Developer and QA to better understand carriers’ requirements and address their questions in a timely manner

                  Qualification
                  1.BA/BS degree or above
                  2. Outstanding English reading and writing skills, TEM-8 or equivalent
                  3.Perfect timing, carefulness, nice coordination and strong communication skills
                  4.Insurance experience preferred
                  5.More than 2 years’ working experience


                • Staff Product Manager

                  Location: Xiamen

                   

                  Company Description:

                  eHealth China (Xiamen) Technology Co., Ltd. (eHealth China) was established in Xiamen, China in 2003, as a wholly owned foreign enterprise operating in China. eHealth China is a wholly owned subsidiary of eHealth Inc.

                   

                  eHealth, Inc. headquarters in Silicon Valley in the United States. As the country’s largest online health insurance platform, eHealth, Inc. is an internet and technology company that makes it easier for everyone to find affordable, quality health insurance, every day.

                   

                  Through eHealthInsurance.com, eHealth has helped over 5 million Americans find the quality health insurance products that best meet their personal needs and budget. eHealth gives customers all the tools they need to make shopping for plans simpler, more pleasant, and more productive.

                   

                  The Team

                  You won’t be alone on the Product team. We have decades of experience on the team in both Xiamen and US offices. You have lots of opportunities to work with world-class product managers in Silicon Valley, who joined us from a range of leading companies such as Amazon, Apple, Disney, IAC, Hallmark, Macy’s, Walgreens, Jawbone, and more.

                   

                  We provide a highly customer-centric, team-oriented environment in our offices with a culture that:

                  · demands authentic empathy for our customers

                  · is excited by the business mission of the company

                  · runs on collaboration with other disciplines

                  · requires you to come up with ideas on your own

                  · has strong and opinionated leadership pushing the department to evolve

                  · supports PMs in having long and passionate careers

                  · recognizes the need to have a balanced life that includes family, friends, health and wellness

                  · demands authenticity

                  · seeks to humanize technology in a most challenging product category

                   

                  Position Summary

                  We are looking for an experienced Product Manager. The successful candidate will be responsible for building platform products that work for multiple business units’ customer facing products and external partners.

                   

                  What you’ll be doing

                  · Work collaboratively with other product managers, architect designers and developers to make scalable platform service that work for multiple business units’ consumer facing products and even for external partners

                  · Develop, prioritize, and manage product roadmap/backlogs and stakeholder requests

                  · Pitch product ideas to cross-functional groups

                  · Write product specs and user stories

                  · “Own” your work and be a leader at the company

                  · Track and measure the success of your products

                   

                  Basic Qualifications:

                  · 8+ years product management experience

                  · Ability to lead projects and work in a cross functional team environment

                  · Proven track record of taking ownership and driving results on projects

                  · Strong strategic thinking and prioritization skills

                  · Details oriented, willing to get down to every level of details

                  · Excellent oral and written communication skills in English

                  · Customer centric thinking

                   

                  Preferred Qualifications

                  · Has engineering background

                  · Has project management skills

                  · Experience delivering complex products via Agile / Scrum development processes

                • Staff Technical Project Manager
                  Job Description
                  1. Responsible for the overall planning, execution, and completion of eHealth Technical projects in an agile environment, ensuring company initiatives and commitments are met
                  2. Manage scope, timeline, and resources for each project and be able to hold others accountable
                  3. Regular reports for external partners and for internal communications;
                  4. Facilitating the scrum ceremonies (Daily Scrum, Planning, Review meeting, Retrospective meetings, etc);
                  5. Managing the product and the Sprint backlog together with product owner and engineer owners;
                  6. Build strong relationships and work collaboratively with cross functional teams from business and technology
                  7. Identify key issues, risks, and mitigation plans and be able to resolve issues and/or implement mitigation;
                  8. Support on defines and maintains standards for program/project management within the organization;
                  9. Support TPM as a group on leading the agile transformation in the organization;
                  10. Coaching on Agile principles

                  Essential skills
                  1. Experience on agile project management/Scrum master;
                  2. Technical experience in dev/QA of Java application (e.g. Spring MVC, Struts, JSP, Tomcat , Web Services, Ruby, etc.), understand the architecture/framework of the application;
                  3. Excellent in verbal and written communication skills in English;
                  4. Strong organizational and problem-solving skills;
                  5. Proactive, self-motivated professional who takes pride in his/her work;
                  6. Bachelor or above degree in Computer Science, Information Systems, or similar or demonstrated professional experience;
                  7. 5+ Years’ experience on Internet/Software Industry, 3+ years’ experience on project management.

                  Other skills preferred
                  1. Certificated Scrum Master/Certificated Scrum Product Owner;
                  2. PMP (Project Management Professional) certificated by PMI;
                  3. Knowledge on PCI compliance/CentOS benchmark/Mars-E etc.;
                  4. Experience in the e-commence Industry 
                • Senior Software Engineer
                  Responsibilities
                  1. Take charge of the development of a whole module.
                  2. Learn the applications of other lines independently and warm up quickly to play as major contributor.
                  3. Discuss with PM/Architect/Other engineers directly to sort out some requirement/technical design questions.
                  4. Trouble shoots QA/CM/PROD issues which are hard to reproduce.
                   
                  Qualification
                  1. 2+ years’ experience of web development. (Reference).
                  2. Play as key engineer in 2+ delivered projects which last more than half year.
                  3. Skilled in Java, javascript, node.js and popular frameworks like struts 2, spring, backbone.js/angular.js.
                  4. Skilled in relational database like oracle/mysql and nosql is plus.
                  5. Solid attitude regarding development quality.  
                  6. Good English reading/writing skill.
                  7. Basic English speaking/listening skill.
                • QA Engineer
                  Responsibilities
                  1. 参与美国硅谷互联网软件产品测试的全流程, 负责中型到大型网站底层基础架构系统级别测试,包括软硬件架构的更新,新架构的引入等。对完整软件生命周期关键点进行质量把关。  
                  2. 针对关键质量风险点进行技术分析和讨论,牵头开展相关测试, 包括制定测试计划及用例,协调测试资源,构建测试环境,执行集成测试,回归测试, 发布支持测试,探索性测试等。
                  3.熟练使用公司自动化测试平台、性能测试平台、安全测试平台、持续集》成平台,可配合进行性能,安全和自动化测□试。  需要时可能参与产品线特色化的测试策略制定和∮测试执行, 以及现有平台的增强,编写新自动化测试套件及工具等。
                  4.保证被测系统的质量,并通过测试流程和方法创新,努力提升研发的质量和效率。
                   
                  Qualification
                  1.理工科、计算机或其他相关专业本科及以上学历
                  2. 1-3年及以上测试或开发经验,有互联网电子商务技术性测试或开发经验者优先。
                  3.熟悉测试理论与测试方法,对互联网质量保证领域有强烈的兴趣和热情,能主动进行技术钻研。
                  4. 具备一定的编程能力,较熟悉Java/C/C++或◥各类脚本语言中一种。 有Java, Shell或Python/Ruby/Go, Javascript, Selenium WebDriver等使用经验者优先。
                  5. 了解Linux或Unix ,数据库原理和操作及Web基础架构知识如 J2EE, Tomcat, Apache, HTTP/SSL协议, Cookie/Session 者优先。 
                  6. 流利的英文读写能力,良好的听说能力,CET-4及以上或同等能力。
                • Customer Service Rep
                  Customer Service Rep
                   
                  Responsibilities
                  1.Support corporate call center operation
                  2.Maintain and update customers‘ database
                  3.Correspond with customers via email
                  4.Correspond with insurance carriers via email
                  5.Note: all documents, emails are in English
                   
                  Qualification
                  1.BA (TEM 8 or equivalent)
                  2.Good logic thinking and communication skills
                  3.Ability to comprehend and process letters/reports accurately (in English)
                  4.Ability to prioritize tasks and exercise good time management to meet individual and team goals;
                  5.Skilled in software such as Microsoft Word; Outlook; Excel;
                  6.Willingness to work overtime during holidays (including Spring Festival and National Holidays) 
                  7.Team player; detail-oriented; well-organized; patient; responsible and receptive to changes;
                • Chat Operator(Night shift)
                  Position Summary
                  This position will assist customers with claims and/or billing issues; inform applicants/customers of underwriting process times, and policy benefits, and acts as the primary point of contact between applicants/customers and health insurance carriers. This person will be responsible for maintaining the highest level of customer service with eHealthInsurance customers.

                  Responsibilities
                  1.Assist inbound customer chat including but not limited to helping customers navigate the web site, understand and explain the application process.
                  2.Identifying potential issues that adversely affect our customers and reporting them immediately. 

                  Qualification 
                  1.Excellent communication and customer relationship skills
                  2.Must be a motivated self-starter and able to work independently
                  3.Demonstrated analytical and problem solving skills
                  4.Knowledge of Windows, Microsoft Office (Word, Excel, and PowerPoint), excellent keyboard skills
                  5.A major in English (TEM 8)
                  6.Excellent verbal and written English communication skills
                  7.Adheres to production/performance standards
                  8.Team player, focused on results
                  9.Must be available for night shift which could include but not limited to Saturday’s, Sunday’s, holiday’ evenings and night shifts
                Welcome to join us!
                Please send your CV to jobs@ehealth.com to apply for the position you are qualified and interested.
                Address: 9A, Chuangxin Building, Software Park, Zhenzhuwan, Xiamen, Fujian, P.R. China 361005
                E-mail: jobs@ehealth.com
                Website: www.ehealth-china.com
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